Terms of Service

1. Acceptance of Terms

By accessing or using StoryMint (“Service”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, do not use the Service. These Terms apply to all visitors, users, and others who access or use the Service. By completing an order or creating an account, you confirm that you have read, understood, and agree to these Terms and our Privacy Policy.

We reserve the right to update these Terms at any time. We will notify you of material changes by email or by displaying a notice on our website. Continued use of the Service after changes take effect constitutes acceptance of the revised Terms.

2. Service Description

StoryMint provides an AI-powered personalized children's book creation service (“Service”). You provide information about a child, select a story theme and art style, and our platform generates a unique illustrated storybook. Books are available as digital PDF downloads and/or printed physical copies depending on the tier selected.

The Service uses artificial intelligence to generate story text and illustrations. Results may vary. We cannot guarantee specific outcomes, visual similarity, or narrative content. All AI-generated content is provided “as is.” We offer a preview of the first three pages before any purchase is required, allowing you to evaluate the output before committing.

3. Orders and Payment

All prices are listed in USD. Payment is processed securely through Stripe. By placing an order, you authorize us to charge your payment method for the total amount shown at checkout, including any applicable shipping fees and taxes.

Orders are confirmed upon successful payment processing. You will receive a confirmation email with your order details. We reserve the right to refuse or cancel any order at our discretion.

Physical orders are submitted to our print partner for fulfillment. Digital orders are delivered electronically. Estimated delivery times are estimates only and not guarantees.

4. Refund Policy

Our detailed refund policy is available at storymint.com/refunds. In summary: digital books that have not yet been generated may be refunded within 24 hours; once generated, digital content is non-refundable. Physical orders not yet submitted to print may be cancelled for a full refund. Damaged or lost physical shipments qualify for a free reprint or full refund. Dissatisfaction with a delivered physical book qualifies for store credit only.

5. Intellectual Property

The StoryMint platform, brand, and underlying technology are owned by StoryMint LLC and protected by applicable intellectual property laws. The AI-generated story text and illustrations created for your order are licensed to you for personal, non-commercial use upon purchase. You may print and share your book for personal use. You may not resell, redistribute, or sublicense the generated content without our written permission.

You retain ownership of any photos or personal information you provide to us. By submitting a photo, you grant us a limited license to use it solely for generating your book's illustrations. This license terminates when we delete your photo (within 90 days of your order).

6. Privacy

Your privacy is important to us. Our Privacy Policy, available at storymint.com/privacy, describes how we collect, use, and protect your personal information and your child's information. By using the Service, you agree to our Privacy Policy. We take the privacy of children's information especially seriously and take technical and organizational measures to protect it.

7. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, STORYMINT LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING FROM OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE APPLICABLE ORDER.

Some jurisdictions do not allow the exclusion or limitation of certain damages, so the above limitations may not apply to you.

8. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions. Any dispute arising from these Terms or your use of the Service shall be resolved exclusively in the courts located in Palm Beach County, Florida, and you consent to the personal jurisdiction of those courts.

9. Contact

For questions about these Terms, contact us at hello@storymint.com.